Thank you for shopping with us. This Shipping Policy explains how and when your orders will be delivered.
1. Order Processing Time
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand seasons or sales, processing time may slightly increase.
2. Shipping Time
Delivery time depends on your location:
Local & Within State: 2–5 business days
Rest of India: 4–10 business days
Remote areas: Additional 2–5 days
These timelines are estimates and may vary due to courier delays, weather conditions, festivals, or unforeseen issues.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you complete your order.
Free shipping may be offered during promotions or on minimum order value.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can use this tracking number to check the real-time status of your shipment.
5. Incorrect Address
Please ensure your address and contact details are correct at checkout.
We are not responsible for:
Delays due to incorrect address
Lost packages caused by wrong shipping information
If a package is returned due to an incorrect address, the customer must pay reshipping charges.
6. Delayed or Lost Shipments
We are not responsible for delays caused by:
Courier partners
Natural disasters
Strikes or lockdowns
Pandemic-related restrictions
If your order seems delayed, contact us and we will assist you by coordinating with the courier partner.
7. Damaged or Missing Items
If your package arrives damaged or with missing items:
Take photos/videos immediately
Do NOT discard the packaging
Contact us within 48 hours at maruthiapparelssmt@gmail.com
We will verify and process a replacement based on our Return & Replacement Policy.
8. International Shipping
Currently, we do not offer international shipping.
(If you want this section customized, I can update it.)
9. Contact Us
For any questions related to shipping, reach out to us at:
📧 maruthiapparelssmt@gmail.com